What is FTP? Here is a quick definition from Wikipedia:

“FTP or File Transfer Protocol is used to connect two computers over the Internet so that the user of one computer can transfer files and perform file commands on the other computer.”

So in order to use FTP, you first need to obtain an FTP client or software program. We recommend Filezilla as it’s:

• Open Source (Free!)
• Easy to use
• Updated often

You can download Filezilla here: http://sourceforge.net/project/showfiles.php?group_id=21558
(For our purposes, it’s best to get the non-Beta version of the program or stable version.)

Once you download and install the program (the default options that Filezilla specifies during installation will work fine), start it up and you’ll see an interface that looks similar to the one below. Click on the computer icon as shown below:

The below screen will come up. Click on the “New Site” button as shown by the arrow below (click on the image to view the full-size version):

Now you need to enter in the details for the new FTP site that were contained in the email you should have received that contained the subject line: “Domain Account Activation”. You need to substitute mydomain.com, myusername, and mypassword with your own information contained in that email.
You can view the image below to determine where that information needs to be placed in Filezilla:

• Host: ftp.mydomain.com (If the domain name that you are using is for example a .net extension, then it would be ftp.mydomain.net).
• Servertype: FTP
• Logontype: normal
• User: myusername
• Password: mypassword
  

When you’ve finishing filling in that information, click on the advanced tab as shown above.

The settings in the Advanced window should be:

• Default local directory: This should be the path to where you store or would like to store the files that you want to put up with your website. Click on the
• Default remote directory: public_html/ (This is your directory on the server that is accessible by the web)

Once you’re done with that, click on the “Save and Exit” button back at the main screen.

That should do it! Now you can connect to your site and upload files from your computer to it.

For more detailed information on how to use Filezilla specifically, you can visit the Filezilla Documentation area.

We would be happy to help!

For a reasonable service fee of between $10 and $30 dollars, OK Public will handle all of the intricacies of making the switch. Your website will experience no downtime, and if it does, we will refund the cost of the transfer as well as a full month of hosting.

If you have more questions, please read the questions and answers below or click here to start the process.

Q: Why is there a range in how much it will cost for you to help transfer my hosting?
A: There are many variables to consider when transferring a website’s hosting. Some websites utilize email addresses that would need to be setup on the new hosting account; others require the use of MySQL or PostgreSQL database, which would need to be exported and then reconfigured on OK Public servers. The lower end of the range would include websites that use static HTML pages and require few to no additional services. If the website is more complex, it will take more time to complete the transfer and the service charge will scale up accordingly.

Q: How long will it take for you to transfer my hosting?
A: It depends somewhat on what is necessary to complete the trasnsfer (see above), but we are usually able to complete transfers in between 2 and 5 days from the time we receive all of the necessary information.
Q: Can I just transfer the hosting myself?
A: By all means, you can transfer your hosting yourself. Feel free to reference the guide ‘How to Transfer Your Hosting to OK Public’. And if you have any questions, please don’t hesitate to contact us.

“I’m more than satisfied with the OK Public hosting (in fact its the best customer service I’ve had with any internet work I’ve done).”

-David Appleyard, yardapple.com